Last Updated June 2020
This is the Data (“Privacy Notice”) of iDemand and certain of its affiliate and subsidiary entities (“iDemand” or the “Company”). We manage and operate several websites to provide content and services to our readers. These websites may ask for and collect your personal and contact information in order to customize your experience, provide you with our goods and services and provide you with relevant information about our offerings. This Privacy Notice applies to activities the Company engages in on its websites and activities that are offline or unrelated to its websites, as applicable. We are providing this notice to explain our information practices and the choices you can make about the way your information is collected and used.
This Privacy Notice sets forth the principles that govern our management of personal information. We expect all employees and those with whom we share personal information and data to adhere to this Privacy Notice.
The Company is dedicated to protecting the privacy of the information we collect.
This Privacy Notice applies to all personal information collected by iDemand, relating to all customers, employees, providers, and others who do business with the Company.
Personal Information You Provide
We only collect personal information that you provide to us, or that we are authorized to obtain by you or by law. The types of personal information we collect from you will depend on how you are interacting with us using our services and website. Ie: we may collect different information from you when you request a free written or video guide or if you contact us with a question. Depending on how you interact with our websites, we may have collected the following categories of personal information from you within the past 12 months:
We do not and will not knowingly collect any personal information from individuals under 18 years of age, and therefore do not use or disclose it to third parties.
Personal Information Provided by Others
Depending on how you interact with our websites, we may collect browsing data and cookies from our service providers. This includes online activity information and browsing and usage information.
When we collect and use your information, we take your privacy and security very seriously. We collect and use information we need to do our business, including providing you with the services and experiences you expect from us.
We collect personal information to provide products and related information to you. We will use the information provided by you to provide the requested information and products, such as our informational digital guides. We also may send your personal information to our marketing partners if you allow us.
We may use your personal information for the following purposes:
We use this data to examine trends, manage our websites, track users’ movements through our websites, and gather basic demographic information about our user base as a whole. We may receive reports based on these technologies on an individual or aggregated basis.
Our website also utilizes “Data Integrity” tools which visually screen captures every action users take on our site down to the location of the mouse pointer.
What is a cookie?
Read More: AllAboutCookies.org
Behavioral Tracking/Third Party Cookies
We allow third party vendors to set their own cookies on and through our websites. We have no control over those third parties and are not responsible for their technology or tracking.
We use third-party analytics services on our websites, including Google Analytics, Google Adwords Remarketing, Facebook Remarketing.
Some web browsers allow you to turn on Do Not Track, which tells websites you visit that you do not want your online activities to be tracked. Our websites may or may not respond to these requests. You may also have a different experience if you use these features.
We may share information about you to third parties as indicated below:
Service Providers, Agents, Suppliers, & Business Partners: Other companies sometimes provide certain services to us or on our behalf (e.g., server maintenance, IT support, Business Intelligence & Analysis). Unless instructed differently or as described elsewhere in this Privacy Notice, our service providers are not permitted to use your information except to assist our business.
Compliance with Legal Obligations: We may need to disclose certain information to auditors, government authorities, regulatory agencies, law enforcement, our legal counsel, third party litigants and their counsel, or other authorized individuals in order to comply with laws that apply to us, or other legal obligations such as contractual requirements.
Marketing Partners: We may share your information with third parties for marketing purposes. The third parties promote their products and/or services via email and telephone if permitted. The list of active marketing partners can be found on our websites. Note that the list is constantly changing by the minute.
Our Affiliates: We may share your personal information with our affiliates and subsidiaries if we need to. If we share your information, we will share only the information that is necessary, and we will take reasonable precautions to make sure that third parties take sensible steps to protect your information.
Adjustments in Business Structure/Ownership: We may disclose or transfer your personal information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of the Company’s business, assets, or ownership interest (including any bankruptcy or similar proceedings).
Information We Sell
We may have shared, sold, or monetized the following categories of personal information within the past twelve months:
Information We Disclose for a Business Purpose
In addition to the purposes described in this notice, we may use personal information listed below for business purposes.
We strive to take appropriate security measures to help safeguard your personal information from unauthorized access and disclosure.
Although we cannot guarantee that loss, mistreatment, or modification will never occur, we use reasonable efforts to prevent it. Please keep in mind that no method of storage or transmission over the Internet is completely secure, so your use of our services and providing of information to us is at your own risk. At regular time intervals, we submit “Seed” data into our database. This “Seed Data” is contact information that is tied to email and phone numbers that we control. We do this as a method to audit our data partners and ensure that no users data is being contacted without our/your consent.
Our websites may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those websites linked to our websites are not covered by this Privacy Notice. We are not responsible for the privacy policies of other websites to which our websites link.
Your Rights and Choices
For all personal information that we collect about you, you may have the following rights or choices that we will accommodate where your requests meet regulatory and legal requirements and do not risk making our other data less secure or changing our other data. You may also designate an authorized agent to make a request on your behalf.
Access, Erase: You may have the right to know what information is being collected about you, to access your personal information, to receive a copy of your information, and to know whether your personal information is disclosed and to whom. You also may request that we erase your information. If you have questions about your information or want to ask us to erase your information, please contact us using the methods in the Contact Us section below.
Opt Out of Data Being Sold: You may have the right to ask us not to sell your personal information. If you would like to make a request, select the Request Opt-Out” link on the bottom of any of our web pages.
Non-Discrimination: You have the right not to receive any discriminatory actions or treatment by the Company because you exercise your privacy rights. If you have any questions, please contact us using the methods in the Contact Us section below.
Data Portability: If you would like to request that we provide a copy of your information to you, please contact us using the methods in the Contact Us section below.
How to Make a Request: If you would like to make a request, please click “Request Out-Out” on the bottom of any of our web pages.
Responding to Requests: Your request will be evaluated to establish whether the requested change meets legal regulatory requirements and does not risk making our other data less secure or changing our other data. We will not respond to any requests for which we have no information on your request. ie: You request we do not sell data, but we have never collected your data.
Verifying Your Identity: To protect you and your information, we may ask you to confirm various information before we will honor your data request. For example, if you make a request, we will ask you to confirm your email address. For certain requests, we will use a combination of your email address, phone number, zip code, and/or birth date to verify your identity, so that we can help protect your information. If you designate an authorized agent to make a request on your behalf, we may require you to verify your identity and provide the authorized agent’s identity and contact information to us.
2019 Requests – In the year 2019, we did not receive any of the above mentioned requests.
We reserve the right to modify or change this Privacy Notice at any time. When we make a material change to this Privacy Notice, we will inform you by changing the date on this page noting when the Privacy Notice was last updated. (See the top of this page)
For questions regarding this Privacy Notice or to submit any of the requests mentioned above relating to your personal information, contact us using any of the following options: